Shipping policy
Last updated: September 24, 2026
This Shipping Policy explains how products and services purchased through our website are delivered. Because our products are primarily digital, no physical items are shipped unless expressly stated otherwise.
1. Merchant information
VELODIS MARKETING LLC
EIN: 42-5262239
State Filing Number: LC014782295
540 NW Chipman Rd, Lees Summit, MO 64086, United States
Email: contact@velodismarketingllc.com
Phone: +1 (235) 203-0780
2. Nature of our products
VELODIS MARKETING LLC offers digital products and online services, which may include:
• Ebooks, guides, playbooks, and templates
• Downloadable educational or informational resources
• Marketing-related digital materials
• Advisory or consulting services
• Other digital products and online services
Unless specifically stated otherwise, no physical products are shipped.
3. Digital delivery
Digital products are generally delivered electronically after successful payment.
Delivery may take place through:
• A direct download from our website
• A download link sent by email
• Access through a digital platform
• Another electronic delivery method described at the time of purchase
Access is normally provided immediately or shortly after payment confirmation.
If a technical or payment-verification issue causes a delay, we aim to provide access as soon as reasonably possible and generally within 24 hours.
4. Customer responsibilities
Customers are responsible for:
• Providing a valid and accurate email address
• Checking spam or junk folders where necessary
• Maintaining a suitable internet connection
• Using a compatible device and software
• Providing accurate information during checkout
VELODIS MARKETING LLC is not responsible for delivery problems caused by incorrect customer information, device incompatibility, internet failures, or circumstances outside our reasonable control.
5. Marketing, advisory, and consulting services
Where marketing, advisory, consulting, or other digital services are offered, delivery may take place through:
• Video or telephone calls
• Email
• Written reports or documents
• Online communication platforms
• Shared digital files or resources
• Other electronic methods agreed with the customer
Applicable timelines, appointments, or delivery schedules will be communicated in connection with the relevant service.
6. Shipping and delivery costs
Because our products are generally delivered digitally, there are normally no physical shipping charges.
Any applicable price, tax, service fee, or other charge will be shown before the customer completes the purchase.
7. Delivery problems
If you have paid for a digital product but have not received access, please contact us within 7 days of purchase.
Email: contact@velodismarketingllc.com
Please provide:
• Your full name
• The email address used for the purchase
• Your order or transaction number
• A description of the delivery or access problem
Once the purchase has been verified, we will make reasonable efforts to restore or resend access without an additional delivery charge.
8. Re-access to digital purchases
If you previously purchased a digital product and experience a legitimate technical issue accessing it, you may contact us for assistance where re-access is technically available.
Renewed or replacement access remains subject to the original purchase terms and does not permit unauthorized sharing, copying, resale, or redistribution.
9. Taxes
Depending on your location and applicable law, taxes may be included in the displayed price or added during checkout.
Customers remain responsible for any tax obligations that apply to them where required by law.
10. Digital content and withdrawal rights
Because digital products may be made available immediately after purchase, any applicable right of withdrawal may end once access or download begins where permitted by law and where the required consent or acknowledgment has been provided.
Please review our Refund Policy for additional information regarding refunds and digital purchases.
11. Changes to this Shipping Policy
VELODIS MARKETING LLC may update this Shipping Policy from time to time to reflect changes in our products, delivery methods, services, business practices, or applicable requirements.
Any revised version will become effective when published on this website.
12. Contact
For questions regarding digital delivery or access to a purchase, please contact:
VELODIS MARKETING LLC
540 NW Chipman Rd
Lees Summit, MO 64086
United States
Email: contact@velodismarketingllc.com
Phone: +1 (235) 203-0780