Refund policy

Last updated: September 24, 2026

This Refund Policy explains the conditions that apply to purchases made through our website. Because VELODIS MARKETING LLC offers digital products and may also provide marketing, advisory, consulting, or other digital services, refund conditions may vary depending on the type of purchase.

1. Merchant information

VELODIS MARKETING LLC
EIN: 42-5262239
State Filing Number: LC014782295
540 NW Chipman Rd, Lees Summit, MO 64086, United States
Email: contact@velodismarketingllc.com
Phone: +1 (235) 203-0780

2. Products and services covered

This Refund Policy applies to products and services offered through our website, which may include:

• Ebooks, guides, playbooks, templates, and similar digital resources
• Downloadable educational or informational materials
• Digital marketing services
• Advisory and consulting services
• Other digital products or online services

3. Digital products and final sales

Digital products are generally delivered electronically and may become available immediately after successful payment.

Once a digital product has been accessed, downloaded, or otherwise made available to the customer, the purchase is generally considered final and non-refundable, except where:

• Applicable law requires otherwise
• A technical issue on our side prevents access to the product
• The wrong digital product has been delivered
• A duplicate charge has been confirmed
• We determine that another refund exception reasonably applies

Where applicable consumer law provides a right of withdrawal, that right may end once digital delivery begins if the required consent and acknowledgment have been provided.

4. Technical problems and incorrect products

If you are unable to access a purchased digital product because of a verified technical problem on our side, please contact us within 7 days of purchase.

Where appropriate, we may:

• Restore access
• Resend the digital product or download link
• Replace an incorrect product
• Issue a refund where the problem cannot reasonably be resolved

5. Marketing, advisory, and consulting services

Refund eligibility for marketing, advisory, consulting, or other personalized services may depend on whether work has already begun.

If a cancellation request is received before work starts, we may consider a full or partial refund depending on the circumstances.

Once work has started, a consultation has taken place, or personalized work or materials have been delivered, payments are generally non-refundable to the extent permitted by applicable law.

Where reasonable, we may offer rescheduling or another practical solution instead of a refund.

6. How to request a refund review

To request a refund review, contact:

contact@velodismarketingllc.com

Please include:

• Your full name
• The email address used for the purchase
• Your order or transaction number
• The product or service purchased
• A brief explanation of the issue or reason for the request

We aim to review and respond to refund requests within 5 business days.

7. Duplicate or unauthorized charges

If you believe you have been charged more than once for the same purchase, please contact us as soon as possible.

Verified duplicate charges may be refunded to the original payment method.

If you believe a transaction was made without your authorization, contact us promptly so we can review the available transaction information.

8. Refund method and processing

Approved refunds will normally be issued to the original payment method used for the purchase.

After a refund has been processed by VELODIS MARKETING LLC, your bank, card issuer, or payment provider may require additional time before the funds appear in your account.

These external processing times are outside our control.

9. Payment disputes and chargebacks

If you experience a problem with a purchase or payment, we encourage you to contact us first so we have an opportunity to review and resolve the issue.

Fraudulent or unjustified payment disputes may result in suspension of access to purchased products or services and appropriate action regarding any legitimate amounts owed.

Nothing in this section limits any rights available to you under applicable law or through your payment provider.

10. Purchase responsibility

Customers are responsible for reviewing product descriptions, service details, pricing, and relevant purchase conditions before completing an order.

A change of mind after a digital product has been accessed or downloaded does not normally qualify for a refund unless required by applicable law.

11. Changes to this Refund Policy

VELODIS MARKETING LLC may update this Refund Policy from time to time to reflect changes in our products, services, business practices, or applicable requirements.

Any revised version will become effective when published on this website.

12. Contact

For questions regarding refunds, purchases, or payments, please contact:

VELODIS MARKETING LLC
540 NW Chipman Rd
Lees Summit, MO 64086
United States

Email: contact@velodismarketingllc.com
Phone: +1 (235) 203-0780